Security Message for U.S. Citizens: Mt. Agung Volcano Eruption November 27, 2017

The U.S. Embassy alerts U.S. citizens that Mt. Agung, an active volcano in Bali, Inodnesia, erupted on November 21 and November 25 and is currently emitting significant ash.  The Indonesian Center for Volcanology and Geological Hazard Mitigation has raised the alert level to Level 4, its highest.  As of November 27, the ash cloud has currently closed the Bali airport, cancelling and delaying flights in the region.

Status: Travelers may check the status of the Bali airport at Please contact your airline for up to date information on your flight.  Information on the volcano’s latest status can be found on the following websites:,  and

For further information:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Timor-Leste’s Country Specific Information for Timor-Leste
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the S. Embassy in Timor-Leste, located at Av. de Portugal – Praia dos Coqueiros, at +670-332-4684, 8:00 a.m. to 5:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +670-7723-1328.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
  • Follow us on Twitterand Facebook.

Note:  The timestamp on this e-mail message may reflect Washington, D.C., time, which may differ from local time.